The link below will take you to our new Concierge Kiosk which is located in the hotel lobby. We have provided the Kiosk as a convenience to our guests so you may print your boarding passes, driving directions, restaurant menus etc. Get More Driving Directions. Lake Buena Vista, FL Click Here and we will show you the way.
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The Walt Disney World Swan and Dolphin are a part of the Walt Disney Collection of resorts; because of this they are Disney branded and guests of the resort have access to special Disney benefits available to Disney Resort Hotel guests only. The Dolphin and Swan share similar elements, but each has a distinctive appearance. The colored facade is adorned with turquoise waves similar to the Dolphin's banana-leaf motif. In the late s, Disney saw that they were losing business to area hotels that catered to conventions and large meetings, so Michael Eisner decided to build a convention-oriented hotel near Epcot. The Tishman Group, the contractor who was hired to build Epcot and who also had hotels in the nearby Disney hotel zone, claimed that the Epcot deal gave them exclusive rights to operate convention hotels on the Disney property, so Disney partnered with Tishman to develop the Swan and Dolphin complex. Tishman and MetLife own the buildings, but has a year lease on the land from Disney.
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Shivas restaurant was excellent. All staff was very friendly and helpful. Beds and pillows were too hard. Room was very basic and seemed more like a room in an economy hotel.
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